Question: Can my lashes be reused?
Answer: Yes. Beauty by Bee's mink lashes are able to be worn up to 20 times with proper care. You may find out how to properly care for your lashes here.
Question: Do you ship internationally?
Answer: Yes, we do. Shipping cost is calculated at checkout.
(Please note, due to COVID-19 shipping times may be longer than usual.)
Question: How does COVID-19 affect my order?
Answer: We are taking extra precautions to ensure every order is properly cleaned and shipped on time. Please see our COVID-19 response here.
Question: Where do I enter promo codes?
Answer: Promo codes can be entered at checkout.
Question: How long is order processing time?
Answer: Processing time is 2-3 business days. Tracking information is sent via email once items have shipped.
Question: Can I change the shipping address for my order?
Answer: Unfortunately for security purposes, we are unable to ship to any address other than the address that was used when your order was placed.
Question: May I cancel my order?
Answer: If your item has not already been shipped, you are able to cancel your order. Please contact our customer service email: email@example.com with your order #, for assistance. If your item has already been shipped, your order may not be canceled. Please refer to our refund policy for any further questions.
Question: When are the out of stock products restocking?
Answer: We restock items regularly. Please sign up for our newsletter to be the first to hear about any restocks! We also announce our restock dates via our Instagram account, @ShopBeautyByBee